Formally, we offer a 30 day window for returns. However, we also proudly handle returns on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them. We'll always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We have long believed that when we treat our customers fairly, they in turn are fair with us. We do apply returns to the tender it was purchased with.

If you are not satisfied with your purchase, please contact us using the information below and we'll be happy to begin the return process. In most cases, we do cover the cost of return shipping so please be sure to request a pre-paid return label.

THE MOST EFFECTIVE WAY TO GET IN TOUCH WITH US IS VIA EMAIL. PLEASE ALLOW 1 TO 2 BUSINESS DAYS FOR A RESPONSE. 

EMAIL: SUPPORT@PROTACTICALZONE.COM
PHONE: (855) 813-7435
MAIL:

SURVIVAL CHIEF
STOP & SHOP PLAZA
430 FRANKLIN VILLAGE DRIVE, SUITE NUMBER 108
FRANKLIN, MA, 02038